"Over all journey was comfortable with enough space.. Instead of mercedes , Renault came."
FRANK CREBER
"The only issue was that I have a different billing address to my pickup address and the driver was initially sent to my billing address luckily they were both quite close just 5 minutes away"
GRANT STEWART
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KATHARINE HEATHCOTE
"My driver was very prompt but he relied on me to produce the paperwork which I did but had not been prepared for so finding my paperwork delayed us slightly. I also thought I had been going to pay by card but that was not possible. I tried to phone Phoenix on the number provided but no-one answered.
There were 4 of us and our car was fine for that, it was comfortable and very clean but I am not sure it was a 6 seater executive vehicle.If I had wanted to get another person in at the last moment I would not have been able to do so..
It would have been helpful if we had received an email confirming the day before and a reminder that i was to be a cash payment"
MR ARORA
"Hi
can you please confirm all the jobs I have booked so I have the drivers details and contact numbers
Thanks"